You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:Īpple Store Customer Service at 1-80 or visit online Help for more information. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.ĪTTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. If not, you need to balance the cost of repair against the cost of a new phone.If your iPod Touch, iPhone, or iPad is BrokenĪpple does not fix iDevices.
If you’re on a contract, it may be that your network provider will foot the cost of repair or replacement, even if it means signing up for a longer period. If you have bespoke phone insurance, or even a good quality of home and contents insurance, you may be able to claim the repair through your insurance. This is all to the good, but out of warranty we have heard of people being charged £200 for a repair for this problem. Very quickly when you go into the – helpful – Apple online support program, you will be asked to send or take in your iPhone or iPad for a service. Trouble is, most of the initial support will follow the steps outlined in the troubleshooting section above. That covers most of the home diagnostics we can offer, and the next step is to contactĪpple support. Get Apple to fix the Lighting or USB-C port The Sun tried to give to an apparently software-related fault that afflicted those devices shortly after they launched in autumn 2018. If you’ve got an iPhone XS or XS Max, you may be suffering from ‘Chargegate’, the name that IPhone XS and XS Max charging issues with iOS 12
You really need to get this problem solved.
And as with all hardware issues, it is unlikely to improve with time. This is not official advice, just our experience.
IPHONE CONNECTOR REPAIR HOW TO
How to fix a broken iPhone or iPad charger.) (We talk about how to test each component of the charging system – and whether you’re safer just buying a new one – in a separate article: One at a time, try using a different cable, power adapter and USB port to see if you can isolate the problem.Unplug your device and check the Lightning port for debris.Try connecting to a different computer and see if that helps. If you’re connecting to a computer, make sure it is on (and that it can charge your device).Obvious stuff first: make sure the cables and adapters are all plugged in firmly and the power outlet is working.How to improve iPhone battery life.) Troubleshooting tips And if the battery doesn’t last as long as you’d like even when fully charged, try (If your device is charging, but you’d like to speed it up, have a look at
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